Testimonials

What the residents' families have to say...

"I know we have spoken on the phone but I do need to write so that you - and all the staff who have cared for Mum over the last 5 years - are truly aware just how much we appreciate the amazing love and affection shown to us all during that time by so many people."

"We would like to say thank you to all of you for the wonderful care given to B during his recent stay with you. The nursing care which kept him comfortable and free from pain and all the care given with such kindness, caring and understanding meant so much to his family."

V, G & Family

"How can N, A and I ever thank you enough for the wonderful care N received while he was with Tupwood Gate during the last months of his life. From the day he arrived to the day he died the extraordinary commitment of you, and all your staff, to him, and all those in your care is beyond words to explain. His every little wish, comment or desire was always granted and the interest everybody took in him was very touching."

"The care, support, and yes, love shown to all of us will never be forgotten. Tupwood Gate Nursing Home is the most exemplary, loving and caring Nursing Home anyone could imagine and N, A and I are so grateful to have found you and so grateful for all you have done for us."

"I wanted to write to express my sincerest appreciation forthe wonderful care you and all your staff gave to my mum while she was with you at Tupwood Gate. The care and kindness shown was second to none. I just wish mum could have had longer with you all as she was so at ease and restful - a condition she had not experienced in a long while.

I must also mention how much mum enjoyed her meals at Tupwood. She hadn't eaten that well in a very long time and it was good to see her eating proper meals again - not least the special (Diabetic ice cream) !!!

So, I would like to thank you, the nurses and all the carers for their empathy and devotion towards mum. Tupwood Gate Nursing Home should be the example that other nursing homes aspire to."

"I just wanted to say thankyou to you and your wonderful staff for looking after my Dad in his last few days. He was full of praise for all of you so please could you pass on our heartfelt thanks. I am full of admiration for the work you all do and for creating such a positive and loving environment."

"I want to thank you and all of the nurses and carers for the sensitive and kind way you looked after our mother in the last 3 weeks of her life. We could not have hoped for better."

"I will never feel sad at Tupwood Gate. N died there, but he lived there. You all made his last months so good. He was cared for with dignity, respect and love for which, N, A and I will always be grateful. A and I also thank you for your support and friendship while N was with you."

"I would like to express our thanks to your staff who looked after us so well when we had lunch with EM at Tupwood Gate last Sunday. It is so nice that even though EM has had to give up her home, she is still able to entertain friends in such a pleasant and normal way. Thank you again."

"Whilst writing I want to thank you and all your staff involved with my aunt during her few days with you, for the kindness, care, understanding and support that you gave to her and us at a very difficult time. The extremely high levels of efficiency and professionalism which we witnessed from our first visit and then throughout the following days are a credit to you all. We very much appreciate that Auntie's last days were spend in such an environment. On behalf of all the family we thank you most sincerely."

"This is just to say 'thank you' for the exemplary care you gave to J at Tupwood and the comfort you gave to my family and me. I cannot write too highly of this from yourself at the top through to the most junior of your team. Without exception you could not have done more for J to keep her comfy to the last. We ar so, so, grateful to you all. It doees you great credit to have gathered together and led a team of which you must be proud. It speaks highly of your own professional management, medical and caring abilities. We would ask if you would please pass on our grateful thanks to all who cared for J. Thery are very special in our minds."

"Thank you so much for looking after G so well in the last few weeks of her life. The team was brilliant in every respect - she could not have been better cared for anywhere."

"We would like to thank you for the excellent care you gave L for her last 18 months. The love and dedication given by all the staff to our family is greatly appreciated. We shall always be grateful to you all."

J, H & J

"To each and everyone at Tupwood Gate who took such great care of my father during the last week of his life. I know how much he would have appreciated your kindness and attention and on his behalf I thank you all."

"I find it difficult to convey how very grateful B and I are for the kind way everybody at Tupwood Gate dealt with D. I can only say that were I in a similar position I would have been privileged to have been looked after by you. I particularly appreciated that once they knew me, everybody was warm and welcoming no matter what time of the day I arrived. Please pass on my heartfelt thanks to everybody."

"Just to day thank you to you and your staff for all your kindness and thoughtfulness during mum's brief stay with you. We both take great comfort from the fact that she spent her last hours at Tupwood Gate, where she was clearly at peace in her final hours."